USI Italia has always considered quality a invaluable priority.
The cost of an error detected by a customer is in fact 5 times higher than if it had been detected by the company during the design or construction of the painting system.
For us, implementing quality is one of the company strategies that is most beneficial in terms of business continuity.
For USI Italia, quality is the intersection of several requirements that can be simplified into three parts:
- Effectiveness (in terms of product/service quality)
- Efficiency (in terms of cost and time management)
- Elasticity (in terms of response to change)